About

What is ShopSync?

ShopSync is designed to be a connector between Shopify and Mailchimp. Our app is engineered to sync all orders, customers (who accept marketing), promo codes and products. All automations and pop-up configuration is still handled in your Mailchimp dashboard business as usual; we just send data to your list. We'll also update the current subscriber status for your customers based on their opt-in preference.

ShopSync acts as a bridge between Shopify and Mailchimp

Does ShopSync replace Mailchimp?

No. ShopSync is a tool to send information from your Shopify store and Mailchimp (and vice versa). The app transfers and syncs information between the two platforms. You will still use Mailchimp for all your campaigns, automations, pop-ups and ads.

Will you support ShopSync after the 5/12/19 when the 'Mailchimp for Shopify' app is removed from the Shopify app store?

Yes! We plan to be here and continuing development on the ShopSync app well beyond the May 12th deadline. We're independent shop owners ourselves, and want to maintain the linkage between the two apps for as long as we have the capacity to do so.

Why do you offer this app for free?

We use Shopify and Mailchimp ourselves to power other (income producing) projects. This ultimately help us make sense out of developing and maintaining the codebase.

Will you ever charge for ShopSync?

Our plan is to keep things free or possibly offer a premium support option, but nothing has been decided at this point. If anything changes on our end we'll be sure to communicate with our customers well in advance of any change.

Are you all affiliated with Mailchimp or Shopify?

No. We are not affiliated with either Shopify or Mailchimp.

Do you all offer phone support or demos?

At this time we don't offer phone support or demos. But, we're well suited to answer questions over email and provide linkage to any relevant help link on our website.

What are your support hours?

Our support hours are 9am to 3pm EST, M-F. However, we do periodically check and respond to messages after hours and on the weekends. We can't guarantee a response during off periods.